Information we collect

We may collect:

• Basic details you provide such as your name, phone number, email and symptoms.
• Appointment and consultation information.
• Messages you send through our forms, WhatsApp or email.
• Technical data such as IP address and pages you visit (for improving the website).

How we use your information

We use your information only to:

• Provide medical advice and appointment support.
• Improve your experience on our website.
• Contact you regarding bookings, follow-ups or important updates.
• Maintain security and prevent misuse.

How we protect your data

• Your data is stored securely and accessed only by authorized medical team members.
• We do not sell, share or rent your information to any third parties.
• All communications are kept confidential.

Your rights

You can request to:

• Access the information we hold about you
• Correct or update your details
• Ask us to delete your data (where legally allowed)

Third-party services

We may use trusted third-party tools (such as booking plugins, WhatsApp API or analytics tools) to improve your experience. These services follow their own privacy policies.